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Fundraising Regulator reveals 2016-18 Business Plan

Melanie May | 22 September 2016 | News

The Fundraising Regulator has launched its 2016-18 Business Plan, which sets out the steps it will take during this time to achieve its objective of ensuring good practice in fundraising is promoted and upheld throughout the sector.
The Business Plan is available on its website, and states the aim of establishing “a fair, robust, values-led regulator to ensure that good practice in fundraising is promoted and upheld throughout the sector.”
The document sets out the regulator’s top ten objectives for the next two years, how it will work with other regulators, as well as how it will deal with complaints from members of the public, through the appointment of an Adjudication Committee and the development of “an easily accessible complaints portal to ensure anyone who wants to make a complaint is able to do so.”
On the subject of the Fundraising Preference Service, it states that this will be “developed in line with the consent requirements for direct marketing set out in data protection legislation and will take account of the strengthened requirements in the European General Data Protection Regulation (GDPR).”
The plan also sets out the regulator’s intention to develop a ‘thought leadership’ capacity and to carry out research and survey work around fundraising with its partners, including some collaboration with the Commission on the Donor Experience.
Stephen Dunmore, chief executive of the Fundraising Regulator said:

“The Review of Fundraising Regulation, published in September 2015, proposed a single new regulator to deal with fundraising complaints, take responsibility for the Code of Fundraising Practice and develop a Fundraising Preference Service to put individuals back in control of the communications they receive.
“One year on, we have set up and launched the new organisation and we are making good progress against our objectives. Our first business plan sets out how we intend to work with the fundraising community to ensure that good practice in fundraising is promoted and upheld throughout the sector.”

Sir Stuart Etherington commented:

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“Fundraising is vital for charities, which means it is vital that we work to uphold the public’s trust in it. Establishing the Fundraising Regulator was an important part of securing this trust. Within less than a year, the Regulator has already made excellent progress on the recommendations set out in the cross-party review of fundraising regulation.”

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