Great Fundraising Organizations, by Alan Clayton. Book cover.

Charity Commission wins top award

Howard Lake | 9 November 2007 | News

The Charity Commission, the independent regulator for charities in England and Wales has won a top Civil Service award.

Charity Commission Direct (CCD), the single point of contact for all the regulator’s incoming enquiries, has won the Operational Delivery category of the prestigious Whitehall & Westminster World Civil Service Awards 2007.

The Charity Commission was one of only 13 winners out of 600 nominees to be presented with an award in front of guests including Prime Minister Gordon Brown at Lancaster House, London. A team of Commission representatives collected their award from the Head of the Home Civil Service, Sir Gus O’Donnell, who said that the winners represented the ‘best of the best’ of the Civil Service.

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Charity Commission Direct, based in Liverpool, takes calls for 12 hours on weekdays and provides a Saturday service. Last year, CCD dealt with over 185,000 phone calls, over 26,000 emails and over 60,000 letters.

These were the second annual Civil Service awards run by Whitehall & Westminster World, which recognise those working behind-the-scenes in government, taking pride in their achievements, celebrating innovation and sharing excellent practice.

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